PRIVACY POLICY

  1. Introduction.

We have a high level of commitment to the privacy of individuals, which is why the protection of personal data is important to us.

We process data in accordance with the provisions of the EU General Data Protection Regulation 2016/679, Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights and other applicable legislation.

This Privacy Policy has been revised in June 2025 to comply with the duties of information and transparency of the website itself and the responsible party, to provide any type of interested party and not only the users of the website with the general terms of the responsible party in this matter. There may be variations until its next revision.

  1. Who is the controller of your data?

Responsable: ZERYA PRODUCCIONES SIN RESIDUOS S.L.

NIF/CIF: B99269580

Address: C/ SAN VICENTE MARTIR 85, 5º PUERTA 7. 46007 Valencia (Valencia)

Mail: consultas@zerya.org

  1. What is the origin and type of data we process?

The source of the information we process may be any of the following categories:

  • Paper, electronic or digital forms.
  • Communication and messaging systems: e-mail and messaging applications, telephone, etc.
  • Other lawful sources and origins of information.

The different categories of data that we may process depending on the type of data subject (user, customer, supplier, employee, etc.) and the nature of the data controller’s activity and the different data processing operations are:

  • Identifying data, e.g. name and surname, image.
  • Identification codes or passwords, e.g. user name, employee code.
  • Postal or electronic contact addresses, e.g. telephone, email, social media profile.
  • Data on personal and professional characteristics, e.g. age, date of birth, qualifications, professional experience, CV.
  • Economic, financial and insurance data, e.g. bank details, credit card details, etc.
  • Financial and non-financial payroll data and other information of an employment nature, e.g. job title, payroll document, etc.
  • Transaction data, e.g. goods and services supplied and received.
  • Special category data, e.g. health, trade union membership, racial origin.
  • Other data and information necessary or implicit in the development of our activities, services and object.

MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE DATA SUBJECT.

By ticking the corresponding boxes and entering data in the fields marked as mandatory (e.g. with an asterisk) in the contact form or submitted in download forms, the data subject expressly, freely and unequivocally accepts that his/her data is necessary for the data controller to deal with his/her request, the inclusion of data in the remaining fields being voluntary.

The interested party guarantees that the personal data provided to the data controller are truthful and undertakes to communicate any changes to them. The data requested through the website, marked as mandatory, are necessary for the provision of an optimal service to the person concerned. In the event that all the data is not provided, there is no guarantee that the information and services provided will be completely tailored to your needs.

  1. For what purpose do we process your personal data?

In general, the data are processed in order to successfully carry out the actions implicit in the normal development and management of the controller’s activity. Although we can specify different processing purposes depending on the possible existing categories of interested parties:

  • Clients and potential clients: management and maintenance of commercial, pre-contractual and contractual relations; internal administration; financial management; advertising and marketing; customer service.
  • Collaborators, creditors and suppliers: management and maintenance of commercial relations, internal administration and financial management.
  • Employees: management, development and maintenance of the employment relationship, human resources management, communications, training activities, prevention of occupational risks, recording of working hours and other purposes arising from legal obligations and development of employment relations.
  • Candidates: management of received CVs, management of job offers and staff selection.
  • Web and social media users: customer service and management of communications between the parties.
  • Visitors: visitor assistance and access control to the facilities.
  • The existing information of any other category of interested parties processed by the controller will be done within the framework of its activity, in strict compliance with the applicable regulations and under the general criteria of this Privacy Policy.

Other general purposes that the controller may implement are:

  • Development of a commercial profile, with the aim of improving your experience by personalizing offers and communications. No individualized decisions will be made based on this profile and will act from legitimate interest.
  • Video surveillance, for the security of property and people, as well as the corresponding labor control based on legitimate interest.
  • Telephone switchboard, in order to record communications for security, guarantee and quality of service, based on legitimate interest.
  • Financial management and control of monetary obligations. In case of debtors with certain, due and enforceable payments pending, the responsible party may communicate this circumstance to credit solvency files, debtors’ files, and debt management or collection services, among others, based on legitimate interest.
  • Communications: development and execution of communications through the available data and means of contact (e-mail, instant messaging, etc.) with categories of internal stakeholders (employees) and external stakeholders (customers, prospects, collaborators, suppliers, etc.). The purposes of such communications may be informative, organizational, commercial and advertising, as appropriate based on informed consent and the legitimate interest of the responsible party.
  • Other purposes derived from the nature of the controller, motivated by the normal development and exercise of its activity, from a valid legitimizing basis.
  1. How long will we retain your data?

In general, personal data will be kept at least as long as there is a relationship with the person concerned, as long as their deletion is not requested, as long as liabilities may arise or as long as there is a legal provision for their retention.

In general, personal data will be kept at least as long as there is a relationship with the interested party, as long as their deletion is not requested, as long as responsibilities may arise or as long as there is some legal provision for conservation.

The data controller has an inventory of retention periods in its data protection plan, which it observes in order to manage the different applicable retention periods.

The deletion of data will be carried out in any case ensuring its confidentiality.

  1. What is the legitimacy for the processing of your data?

The controller observes and applies the various existing legitimate bases that apply to each purpose of processing. These are:

  1. Informed consent of the interested party.
  2. Pre-contractual or contractual commitments.
  3. Legitimate interest of the controller.
  4. Applicable legal obligations.
  5. Other legally required legitimizing bases.
  1. To which recipients will your data be communicated?

The data of the interested parties will not be communicated to any third party by default, except: a) auxiliary services, authorized data processors or other implicit third parties necessary for the correct provision of goods and services; b) authorities and public administrations competent in the exercise of their functions; c) other legitimate interested parties and legally foreseen third parties.

  1. What are your rights when you provide and/or we process your data?

As an interested party, you may at any time request us to exercise any of the following rights that you have in terms of data protection:

  • Access to the personal data of the interested party to confirm whether or not data concerning him or her are being processed and to obtain more information about this processing.
  • Rectification or Deletion of personal data concerning the interested party when, among other reasons, they are inaccurate or no longer necessary for the purposes for which they were collected.
  • Rectification or Deletion of personal data concerning the interested party when, among other reasons, they are inaccurate or no longer necessary for the purposes for which they were collected.
  • Receive the personal data concerning you, which you have previously provided to us, and in a structured format where possible (portability of your data).
  • Oppose the processing of your data in certain circumstances and for reasons related to your particular situation. The company will stop processing your data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
  • To revoke consent, which may entail the annulment or cancellation of the existing business or contractual relationship, if any. Without prejudice to the processing carried out prior to the withdrawal of consent.

To do so, you only need to contact us via the email or postal address indicated at the beginning.

Optionally, you can also contact our designated data protection officer or the Data Protection Agency to learn more about your rights or to request the protection of your rights by the supervisory authority.

  1. Data security.

We adopt the necessary technical and organizational measures in our information system to guarantee an adequate level of confidentiality, integrity, availability and resilience of the data in order to protect the rights and freedoms of the interested parties.

The controller complies with the provisions and principles described in the GDPR to process data in a lawful, fair and transparent manner in relation to the data subject, and in an appropriate, relevant and limited manner to what is necessary in relation to the purposes for which they are processed.

However, to the extent permitted by law, we do not assume any responsibility for damages or alterations that third parties may cause in our information system. Any breach of security will be immediately and conveniently reported to the competent authority and/or law enforcement agencies.

  1. Sending communications or information.

Our policy regarding sending information via electronic means (email, instant messaging, etc.) is limited to sending only communications that we consider to be of interest to our users and interested parties, in relation to the functions and activity of the company, or that you have consented to receive.

If you prefer not to receive these messages, we will offer you the possibility of exercising your right to cancel and opt out of receiving these messages, in accordance with the provisions of Title III, Article 22 of Law 34/2002 on Information Society Services and Electronic Commerce.

  1. Social networks.

The controller may have a presence on social networks through the corresponding profiles, and this section and any legal and privacy terms present on the website shall apply to the processing of data of users or interested parties who become followers or are in some way linked to said profiles.

The purposes of use of these profiles by the controller are communication, commercial development, marketing and advertising, processing queries raised to the controller and customer service, reporting on actions, activities and events organized by the controller or in which the controller participates, and interacting through official profiles.

The legitimate bases set out in section 6 above are complemented in this case because the user or data subject may have a profile on the same social network as the data controller and has decided to join or connect with the data controller’s profile, thus showing interest in the information published by the data controller. Therefore, at the time of following the profiles of the data controller, he/she provides his/her consent to the processing of those data available on his/her profile.

The user can access at all times to the privacy policies and terms of the corresponding social network, as well as configure the privacy features that can be carried out in your profile. The publications made by the user will be known by other users, so the user is primarily responsible for their privacy.

Users who follow and/or participate in our profiles will refrain from:

  1. To publish content or information contrary to the law, morality and good faith. It is not allowed any use or behavior that is illegal, annoying, inappropriate, that may generate negative opinions in the profile or that violates the rights of individuals.
  2. For behaving in a manner contrary to the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.

The responsible reserves the right to remove without prior notice any content deemed inappropriate. It also disclaims any liability in connection with the security measures for each platform, and the user must be aware of them along with the legal terms and conditions of use of the platform itself.

The responsible party shall be expressly exonerated from any liability that may arise from the use of social networks by minors or persons with special abilities. The social networks of the responsible party do not knowingly collect any personal information from minors, therefore, if the user is a minor, he/she must not register, use the social networks of the responsible party, or provide any personal information. Particularly in Spain, the processing of personal data of a minor may only be founded from the age of 14 years. On the other hand, if any rule or regulation so requires, or the user has special abilities, the intervention of the holder of parental authority or guardianship, or his legal representative by means of a valid document proving the representation will be necessary.

  1. Employment and candidate management

Those interested in accessing job offers from the controller may provide their data and professional information to the controller through different channels, preferably through existing forms, email addresses, and existing means for this purpose, where applicable.

These data will be processed in accordance with the privacy terms herein for the purpose of managing applications for potential job, internship and training offers from the responsible entity and any subsidiary companies or companies belonging to the same business organization, where applicable.

The processing will be carried out based on the informed consent of the interested party or another valid legitimate basis.

The data provided, if they are not of professional interest to the entity or once they are no longer necessary for the purposes for which they were collected, will be deleted ensuring their confidentiality and anonymization.

Any interested party may revoke their consent and exercise their rights in terms of privacy under the terms set out in this privacy policy.